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Food Safety Supervisors (FSS)

The Food Act 2003 (NSW) requires certain food businesses in the NSW hospitality and retail food service sector to have at least one trained Food Safety Supervisor (FSS).

The FSS needs to have gained specific units of competency under the national Vocational Education Training system.

The NSW Food Authority's FSS program was established to help reduce foodborne illness in the hospitality and retail food service sectors in NSW by improving food handler skills and knowledge.

The program also aims to provide food businesses with high quality and consistent training by a Registered Training Organisation (RTO) that has been approved by the Food Authority.

FSS training

From 1 September 2015 to be certified as an FSS for a food premise in NSW and issued a valid certificate, a person must attain required units of competency from an approved RTO under the FSS program.

The units of competency must incorporate three key focus areas determined by the Food Authority and published on its website:

  1. safe egg handling
  2. allergen management
  3. cleaning and sanitising practices.

For more information see the required units of competency on the training requirements page.  

FSS recertification training

FSS certificates expire 5 years from the date of issue.

Food businesses that have an appointed FSS whose FSS certificate is due to expire will need to enrol their FSS in recertification training with an RTO approved under the FSS program.

Under certain circumstances, the RTO can take into account the applicant’s prior learning, while still providing training in the three key focus areas.

When an FSS holder’s certification expires, a food business has 30 days to ensure:

  1. The FSS renews their training within 30 working days; or
  2. Another FSS with a current qualification is appointed

COVID-19 awareness for food service

The COVID-19 awareness for food service is a voluntary online training course which is free. The training covers key measures recommended for COVID-19 control in NSW food retail and food service businesses. It is not part of the FSS training requirement, and is not an accredited course.