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Online forms

Food safety complaintsFood complaint form
General enquiry, advice or feedbackEnquiry form

In person

Telephone (8:30am to 5:30pm AEST on all NSW business days)

  • 1300 552 406 (local call Australia-wide)
  • +61 2 9538 7310 (outside Australia)


  • (02) 9199 8253 (within Australia)


Postal address

PO Box 6682
Silverwater NSW 1811 Australia.


Licensing enquiries and invoicing

PO Box 232 Taree NSW 2430 Australia
1 Macquarie St, Taree NSW 2430 Australia
Tel +61 (02) 1300 552 406 (9:30am to 4:30pm on all NSW business days)
Fax +61 (02) 9199 8254

Interpreter service and other languages

An interpreter service is available to speak to the NSW Food Authority in your own language.

Please call 13 14 50 (within Australia only) and ask for your language. Then ask to speak with the 'NSW Food Authority' on 1300 552 406.

Feedback about the Food Authority

You can provide feedback about our service using the red, white and blue feedback widget. Use this tool to make a compliment, complaint or suggestion about our service.

To make a food safety complaint about a business or product please use the online food safety complaint form or contact us using one of the other methods at the top of this page.

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