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Joining the program
Scores on Doors is the NSW food hygiene scoring program that displays the results of food premises inspections.
Restaurants, takeaways, cafes, bistros, bakeries, hotels and clubs may volunteer for the program in participating council areas.
Scores on Doors brings a range of benefits to participating councils, including:
- inspection visibility: Display of certificates and stickers are a street-level reminder council is actively maintaining and promoting hygiene and food safety in businesses
- compliance incentives: Public visibility of ratings helps incentivise food premises to maintain and improve their food safety culture, which can lead to greater levels of compliance and therefore less need for action or follow ups
- no additional work: The program uses the Food Premises Assessment Report (FPAR) that councils already use for food premises inspections. Resources are supplied by the Food Authority
- business benefits: Certificates and stickers can be a tool for businesses to attract greater custom.
For more information on the program, see:
- Scores on Doors Guidelines (PDF, 1 MB)
- How Scores on Doors can benefit council (PDF, 117 KB)
- Scores on Doors – What is it? How does it work? (PDF, 174 KB)
- Pro forma council report & resolution: Adoption of the Scores on Doors program (PDF, 131 KB)
- Participating councils
How to join
To join Scores on Doors or find out more, email food.contact@dpird.nsw.gov.au or phone 1300 552 406.
Running the program
The following resources are available to help councils get the most out of the Scores on Doors program:
- Scores on Doors guide for businesses (PDF, 590 KB)
- Promotion guide (PDF, 158 KB)
- Scores on Doors consumer brochure: What is Scores on Doors? (PDF, 174 KB)
- What to expect: Inspections factsheet (PDF, 171 KB) (also available in Arabic, Chinese Simplified, Chinese Traditional, Korean, Thai, and Vietnamese)
- Consumer guide (PDF, 221 KB)
Authorised officers can order Scores on Doors stickers and certificates by emailing food.contact@dpird.nsw.gov.au or phoning 1300 552 406. Materials can only be sent to council addresses.
Contact us
For help and guidance, call the Food Authority helpline on 1300 552 406 or email food.contact@dpird.nsw.gov.au