Resources for authorised officers

The Food Authority collates questions asked by authorised officers to provide efficient access to information and consistent advice. These are grouped by topic:

• Food risks and equipment
• Jurisdiction and legal
• Legislation
• Scores on Doors 

A range of templates are available on request to assist authorised officers in their duties. The templates are based on those used by the Food Authority and modified to suit councils.

Available templates include:

• Written warning letter – labelling
• Improvement notice template
• Seizure notice template
• Seizure action summary template
• Prohibition order template
• Prohibition order template (deep fried ice cream)
• Application for Prohibition Order (escalated Improvement Notice) template
• Application for Prohibition Order (serious health risk) template
• Certificate of clearance template
• Certificate of clearance refusal template
• Due diligence letter template – anaphylaxis.

To request a template, please email food.contact@dpird.nsw.gov.au

The Food Authority provides ongoing training to help authorised officers maintain skills and knowledge, promote consistency in compliance enforcement, and identify emerging risks.

Three rounds of training are provided at each of the 16 regions across NSW throughout year. Training materials are available to authorised officers on request.

A comprehensive ‘Authorised Officer (Local Government) Food Surveillance Training’ program is also available for new officers, trainees and those wanting a refresher. Enrolment information for this course is circulated directly to authorised officers.

External training

• Food Allergy Aware – All about allergens training for food service
• Revenue NSW – Customer education library 

Communiques and reports are occasionally distributed to authorised officers to share important information or clarify the Food Authority's position on certain issues.

The following communiques and reports are available to authorised officers on request:

• Powers of entry - residential property
• Retail seafood display
• Non-compliant meat slicers
• Campylobacter Reduction Strategy in Retail
• Food demonstrators
• Unsafe rice preparation methods
• Fast Choices update (including list of standard food outlets) - August 2024
• Alternative method of compliance - Sushi Sushi
• Alternative method of compliance - Go Sushi and Wasabi Warriors
• Cold shredded chicken for sale in deli departments at Woolworths supermarkets

To request a communique, please email food.contact@dpird.nsw.gov.au.

Authorised officers can request resources by emailing food.contact@dpird.nsw.gov.au

See also, Food Authority resources.